FAQ

Where are you located? My studio is located in Dubai, UAE where I hand build or wheel throw everything that is stocked on this website.

Do you hold workshops or classes to teach pottery? No, unfortunately at this time I do not hold classes, due to restrictions of time and space. I can, however, suggest some wonderful places around town that do.

Where do you ship your products? All over the world ! Shipping rates are automatically calculated at checkout.

How long will it take for my order to arrive? All products listed in the shop are in stock and ready to ship. All orders are sent via courier from my studio in Dubai, UAE. Local orders will arrive within 3-5 business days from the date of order. International orders will arrive within 10-15 business days from the date of order. Expedited delivery is possible in some cases. Please contact me prior to purchase if you need to receive your order by a specific date and I will try my best to accommodate your wishes.

Are your products food/microwave/dishwasher safe and lead free? All items listed in the shop are 100% lead free and food safe. Items that are lustered with gold are not microwave safe. While all items are dishwasher safe, I would recommend hand washing gold lustered pieces for longevity. Unglazed bottoms are water and stain resistant but not stain proof. Please clean strong colored food from these surfaces immediately to keep them blemish free.

What is your refund and return policy? Due to the handmade nature of products, there will be minor 'imperfections' and variations in each piece. This is a characteristic of all handmade products and are not considered flaws or defects. Unless your product arrives broken or severely damaged, all sales are final. However I want you to love your handmade product and if for some reason you don't, please let me know immediately and we can discuss options to ensure you have a positive experience with your purchase.

Can I place a private custom order? Yes! Custom orders are evaluated on a case to case basis. Please get in touch with complete details, if there is something you would like to get custom made.

Can I place a wholesale order? Yes! Wholesale orders are also evaluated on a case to case basis. Please get in touch with complete details, if there is something you would like to stock in your store.

Can I repost your work on my Instagram account/website? Absolutely! However, a lot of work goes into creating products and content from scratch. Please be sure to properly credit and include links in your post.