Where do you ship your products? All over the world ! Shipping rates are automatically calculated at checkout.
How long will it take for my order to arrive? All products listed in the shop are in stock and ready to ship. All orders are sent via courier from my studio in Dubai, UAE. Local orders will arrive within 3-5 business days from the date of order. International orders will arrive within 10-15 business days from the date of order. Expedited delivery is possible in some cases. Please contact me prior to purchase if you need to receive your order by a specific date and I will try my best to accommodate your wishes.
What is your refund and return policy? Due to the handmade nature of products, there will be minor 'imperfections' and variations in each piece. This is a characteristic of all handmade products and are not considered flaws or defects. Unless your product arrives broken or severely damaged, all sales are final. However I want you to love your handmade product and if for some reason you don't, please let me know immediately and we can discuss options to ensure you have a positive experience with your purchase.